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Frequently asked questions.

What is Self Storage?

What is Self Storage?

Self storage is an easy way to gain some extra space. Put simply, it is your own storage container within a facility where only you have access to your belongings. We will help you to choose the size of storage container that suits your requirements. You choose the length of your stay and you can access your container as often as you require within our opening hours.

Why use Self Storage?

There are a number of reasons to use self storage, whether for domestic or commercial use self storage facilities offer a flexible solution:

Many commercial companies use self storage to keep:
  • Archives and files, freeing up precious space in the office
  • Seasonal and excess stock
  • Trade supplies and equipment
  • Exhibition and event equipment
  • Office furniture

What can I store?

You can store almost anything! However, UK Self Storage facilities operate under British law and as such it is illegal to store objects such as firearms, illegal substances (drugs, explosives, etc.), dangerous weapons or anything else that is illegal or that could be harmful to public health. We prohibit the storage of highly flammable items such as paints and fuels, and also plants and foodstuffs, which may attract insects or vermin. If in any doubt, please contact us before bringing your goods to any of our premises.

Self Storage Units 

What size are the self storage units?

Aberdeen Self Storage offers three sizes of storage container. Our 6 foot containers offer approximately 36 square feet of floor space. A 10 foot container offers around 72 square feet of floor space, and a 20 foot container has approximately 150 square feet of floor space. Obviously, you can rent two or more storage units if you have a large amount to store. We also offer you the flexibility to move your belongings to larger or smaller units when required, subject to availability.

Can I move in today?

Yes! Subject to availability, you can move your belongings straight in to a storage container. You just need to bring two forms of identification (one with your photo, such as a passport or driving licence, and one with your address, such as a recent utility bill), your debit card, and a padlock, if you have one.

Do I need my own padlock?

Yes. Your padlock is the first line of security for your goods whilst they are being stored, and ensures that only you have access to your belongings. Padlocks are available to buy in our office, but you are welcome to bring your own with you when you move your goods into store.

Our Services

Do you offer a collection and delivery service?

We will be happy to recommend a local removals company to help you move your belongings. Please call us on 01224 796166 to discuss.

Where can I buy packing materials? 

We offer a selection of packing materials including boxes, tape and furniture covers for purchase. Padlocks are also available. Visit the Box Shop page to view our full product range.

Charges, Payment and Terms

How much does Self Storage cost? 

The cost depends upon the size of your storage container and any special offers which may apply. Use the "Request a Quote" box above to find out how much a unit might cost, or telephone us if you would like advice on unit sizes and our latest special offers.

Do I need to sign a contract?

You will be asked to sign a Licence Agreement before you move your goods into your storage unit. You will be provided with a copy of our terms and conditions, and our friendly and knowledgeable staff will be on hand to answer any queries you may have.

Do I have to pay a deposit?

We ask for a deposit equivalent to the cost of one month's storage, excluding VAT, to be made on a Debit Card. We will be happy to reserve a storage unit for up to 2 weeks for you once you have paid your deposit. Your deposit will be refunded direct to your bank account when you vacate your unit.

Do I have to reserve my storage unit before I move in? 

You do not have to reserve your container, although availability cannot be guaranteed if a reservation is not made. The cost to reserve a unit is the equivalent of 1 month’s rent as deposit. This is refundable if you do not go ahead.

Do I have to insure my goods?

Insurance is a requirement of renting self storage space within the UK. If your existing insurance policy does not cover your goods whilst in store, we can provide insurance for you. Please call us for further details or view the summary of our insurance cover page.

How do I pay for my storage container?

We ask for your deposit to be paid on a Debit Card. Storage charges can be made by Direct Debit or Bank-to-Bank Transfer.

How often do I need to make a payment? 

You will be invoiced once each calendar month, unlike many of our competitors who charge every 4 weeks. A 4-weekly payment cycle results in a different payment date each month, and also means that you will be invoiced 13 times in a year. Payment is due in advance, before the 1st of each month.

What is the minimum length of stay?

The minimum length of stay is 1 month.