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Frequently asked questions.

What is Self Storage?

What is Self Storage?

Self storage is an easy way to gain some extra space. Put simply, it is your own storage container within a facility where only you have access to your belongings. We will help you to choose the size of storage container that suits your requirements. You choose the length of your stay and you can access your container as often as you require within our opening hours.

Why use Self Storage?

There are a number of reasons to use self storage, whether for domestic or commercial use self storage facilities offer a flexible solution:

Many commercial companies use self storage to keep:
  • Archives and files, freeing up precious space in the office
  • Seasonal and excess stock
  • Trade supplies and equipment
  • Exhibition and event equipment
  • Office furniture

What can I store?

You can store almost anything! However, UK Self Storage facilities operate under British law and as such it is illegal to store objects such as firearms, illegal substances (drugs, explosives, etc.), dangerous weapons or anything else that is illegal or that could be harmful to public health. We prohibit the storage of highly flammable items such as paints and fuels, and also plants and foodstuffs, which may attract insects or vermin. If in any doubt, please contact us before bringing your goods to any of our premises.

Self Storage Units 

What size are the self storage units?

Aberdeen Self Storage offers three sizes of storage container. Our 6 foot containers offer approximately 36 square feet of floor space. A 10 foot container offers around 72 square feet of floor space, and a 20 foot container has approximately 150 square feet of floor space. Obviously, you can rent two or more storage units if you have a large amount to store. We also offer you the flexibility to move your belongings to larger or smaller units when required, subject to availability.

Can I move in today?

Yes! Subject to availability, you can move your belongings straight in to a storage container. You just need to bring two forms of identification (one with your photo, such as a passport or driving licence, and one with your address, such as a recent utility bill), your debit card, and a padlock, if you have one.

Do I need my own padlock?

Yes. Your padlock is the first line of security for your goods whilst they are being stored, and ensures that only you have access to your belongings. Padlocks are available to buy in our office, but you are welcome to bring your own with you when you move your goods into store.

Our Services

Do you offer a collection and delivery service?

We may be able to offer collection and delivery services, but this is not guaranteed. Please contact us for details.

Where can I buy packing materials? 

We offer a selection of packing materials including boxes, tape and furniture covers for purchase. Padlocks are also available.

Charges, Payment and Terms

How much does Self Storage cost? 

The cost depends upon the size of your storage container and any special offers which may apply. Use the "Request a Quote" box above to find out how much a unit might cost, or telephone us if you would like advice on unit sizes and our latest special offers.

Do I need to sign a contract?

You will be asked to sign a Licence Agreement before you move your goods into your storage unit. You will be provided with a copy of our terms and conditions, and our friendly and knowledgeable staff will be on hand to answer any queries you may have.

Do I have to pay a deposit?

No, you do not have to pay a deposit, unless you wish to reserve your container to guarantee its availability before you move your goods into it. Subject to availability, you can reserve a container for up to two weeks upon payment of a £50 deposit. The deposit amount will be taken off of your first storage invoice.

Do I have to reserve my storage unit before I move in? 

You do not have to reserve your container, although availability cannot be guaranteed if a reservation is not made. We will be happy to reserve a unit for you for up to two weeks upon payment of a £50 refundable deposit.

Do I have to insure my goods?

Insurance is a requirement of renting self storage space within the UK. If your existing insurance policy does not cover your goods whilst in store, we can provide insurance for you. Please call us for further details.

How do I pay for my storage container?

We ask for your deposit to be paid on a Debit Card. Storage charges can be made by Direct Debit, Credit Card, Debit Card, Cheque or Bank-to-Bank Transfer. Please note, Credit Card payments will incur a surcharge.

How often do I need to make a payment? 

You will be invoiced once each calendar month, unlike many of our competitors who charge every 4 weeks. A 4-weekly payment cycle results in a different payment date each month, and also means that you will be invoiced 13 times in a year. Payment is due in advance, before the 1st of each month.

What is the minimum length of stay?

There is no minimum length of stay, but you will be charged for a minimum of four weeks.

One month's storage FREE when you book three months or more